Privacy Policy

Last updated: 06/02/2026

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our ecommerce store (“we”, “us”, “our”).
Our business operates in the European Union and complies with the General Data Protection Regulation (GDPR).

1. Data We Collect

We collect the following categories of personal data:

1.1 Information You Provide

  • Contact details: name, email address, phone number
  • Order details: billing address, shipping address
  • Account information: login details if you create an account
  • Customer support messages: emails, chat messages, or form submissions

1.2 Information Collected Automatically

  • Device information: IP address, browser type, operating system
  • Usage data: pages visited, time spent on the site, referring URLs
  • Cookies and tracking technologies: for functionality, analytics, and (if applicable) marketing

1.3 Payment Information

Payments are processed securely by third‑party payment providers.
We do not store or have access to your full payment card details.

2. How We Use Your Data

We process your personal data for the following purposes:

  • To process and deliver your orders
  • To manage your account
  • To communicate with you about your purchase
  • To provide customer support
  • To improve our website and services
  • To send marketing communications (only with your explicit consent)
  • To comply with legal obligations (tax, accounting, fraud prevention)

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity: to fulfil your order
  • Legitimate interests: improving our services, preventing fraud
  • Consent: marketing emails, optional cookies
  • Legal obligation: tax and accounting compliance

4. Sharing Your Data

We only share your data with trusted third parties when necessary:

  • Payment processors
  • Shipping and logistics partners
  • IT service providers (hosting, analytics, email services)
  • Professional advisers (legal, accounting)

We never sell your personal data.

All partners are required to comply with GDPR and process your data securely.

5. International Transfers

If any of our service providers are located outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

  • EU Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)

6. Data Retention

We retain your personal data only as long as necessary:

  • Order records: typically 5–10 years (legal requirement)
  • Customer accounts: until you request deletion
  • Marketing data: until you withdraw consent
  • Analytics data: according to cookie settings and retention periods

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with your local Data Protection Authority

To exercise these rights, contact us using this form.

8. Cookies

We use cookies to:

  • Enable essential site functionality
  • Analyse website traffic
  • Personalise your experience
  • (Optional) deliver targeted advertising

You can manage or disable cookies through your browser settings or our cookie banner.

9. Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encrypted connections (HTTPS)
  • Secure servers
  • Access controls
  • Regular security monitoring

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our store is not intended for children under 16.

We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, you can reach us at:

Atlantic Eyewear
lanzatraders@gmail.com

Or via our contact form